How do I make a payment?

It's easy to pay your bill or top up your meter with Lighthouse, but if you run into any issues please do not hesitate to contact the team, by clicking here. 

If you live in a Glass-enabled property, you can  also use the  Glass App & Portal  to manage your account online, whilst making quick top-ups or bill payments from the comfort of your own home.

Credit Billing Customers

If you receive a regular bill, please click here to see how you can make a payment.

Prepayment Customers

If you pay for your energy by topping up a meter, please click here to find out how you can top up.



    Get in touch

    You can call our Customer Service team, Monday to Friday between 8am and 6pm
    on 0800 138 4560, email us or complete the form below:

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