Account management made simple

The Glass App & Portal empowers you to manage your account online, whilst making quick top-ups or bill payments from the comfort of your own home.

Lighthouse Manage Account Mobile
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Register Glass

Register for Glass

Click below to register for Glass or watch the step-by-step video on how to get started.

Register here

Make a payment

Pay an outstanding bill or top up credit on your account.

Pay now
Activation Code

Request an activation code

If you live in a Glass-enabled property and you haven't received your activation code, please click below to request a code.

Get your code

How to use Glass

Watch our easy to understand animation to get an overview of how to use the app and portal.

Find more information on Glass

Glass FAQs

Glass Faq

Find answers to questions such as ‘Where do I find my activation code?”

Your questions answered
Glass Faq

Download the guide

Download Guide

Download our step-by-step guide of how to use the app.

Download PDF
Download Guide

The Glass app is packed
with features…


Pay anytime, anywhere

With Glass you can pay your bill or top up your prepayment meter using a variety of payment methods anytime, anywhere


View and budget for the future

With the built-weather forecast and visibility of your previous energy usage you can estimate your future energy usage and spend


Take control of your account

You can manage your metering and billing account directly from the Glass App & Portal

Moved In

Moving in or out?

Keep your account updated and simply log if you are moving in or out in your Glass App


Set up a Direct Debit

Using Glass, you can set up and manage your direct debits from the comfort of your own home


Receive messages

Never miss a payment again, with reminder alerts through Glass

Problem 2

Report a fault

Save time on the telephone by logging issues or faults directly through Glass

Download Glass

Search 'Vital Glass' in your app store to take control over your energy

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