Here you will find articles and guides on some of our other most used services.
Help with everything from your meter to your bills
What is a heat network?
A heat network is a system of insulated pipes that takes heat from a central source, such as an energy centre, and delivers it to your home and other homes or buildings on the network.Watch our video
How to get started with the Glass App & Portal?
Learn more about Glass and how you can have greater control over your energy usage and spend.Watch our video
Understanding your bill
What is a standing charge? What is a variable charge / tariff? Watch this video to get your questions answered.Watch our video