Need assistance?
Here are the ways you can get in touch with us
Email us
First, so we can help you speak to the right team:
Do you receive a bill?
billing@lighthouse-energy.co.ukDo you have a prepayment meter?
metering@lighthouse-energy.co.ukFor anything else or questions about the Glass App and Portal
support@lighthouse-energy.co.uk
Call us
Please select Option 1 for Billing, Customer Service & Prepayment, Option 2 for Operations and Maintenance
0800 138 4560
Your opinion matters
We always like to hear your feedback on our metering & billing services, as all feedback is used to improve the service we provide to our customers.
Give us feedback