Back to our customer promise

Security against disconnection

It is our policy to ensure customers in vulnerable situations are kept warm.

We closely monitor customers on our Priority Services Register to ensure that they are not without services.

Priority Services Register

More support

Lighthouse Icon Purple Priority Register

Priority Services Register

This is a free service which can help you get additional help should you need it
Lighthouse Icon Purple Write

Nominate a third party

You can name someone to act on your behalf, while remaining responsible for your energy.
Lighthouse Icon Purple Password Protection

Password protection scheme

To give you peace of mind you can sign up to the Password Protection Scheme
Translate »